All FAQs

What is the difference between smooth and textured tourniquets?

The difference between smooth and textured tourniquets comes down to slip and grip. When a smooth rubber, or similar smooth material (eg. a smooth tourniquet), is applied to a dry surface, the smooth rubber provides more friction than a surface textured...

How do I know when my specimen cup is sealed?

Caresfield Click-Top Specimen Transport Cups will make an audible "click" sound once the cup is fully sealed. If you do not hear this sound, remove the lid, realign it on the cup, and screw the lid on again, listening for the "click" sound.

What is the difference between a lab coat and a lab jacket?

It all comes down to length. Lab coats are longer, offering added coverage and protection, while lab jackets are shorter, typically ending around the waist.

What if my organization is tax exempt?

If you have been authorized tax exempt tax status for some or all of your purchases, send your state's tax exemption certificate to Sales@Caresfield.com before ordering. (The organization name on the certificate needs to match your account name.) We...

What are nitrile gloves made of?

While latex gloves are made from natural rubber, nitrile butadiene rubber, is entirely synthetic. Commonly referred to simply as nitrile, this material is an oil-resistant copolymer made of the monomers acrylonitrile and butadiene.

How do I tear a cohesive bandage?

Using a cohesive bandage is simple, but there are a few specifics you should follow: Pull desired amount of cohesive bandage out from roll. The cohesive bandage stretches and adheres to itself, therefore not much is needed. Place thumb and pointer...

Why are nitrile exam gloves ideal for medical applications?

Nitrile material has been shown to be more resistant to oils and acids, all while being more tear-resistant than natural rubber materials. Plus, the use of nitrile allows for exam gloves to be ultra-thin - making blood draws more efficient for medical...

What options do I have when customizing a specimen transport bag?

The options are endless, but some standard customization items include: Add a removable biohazard symbol and place in any location on the bag Choose from tear-off and zip-close, or standard zip-close Add your facility logo and contact information...

Which thermal transfer ribbons are compatible with my printer?

Caresfield organizes available ribbons by ribbon size, compatible printer make and model, and ribbon type. Go to the ribbons store page and you can simply filter to find the right ribbon for your printer.

How thick are nitrile exam gloves?

The thickness of nitrile exam gloves varies depending on the intended use. All Caresfield nitrile exam gloves are intended to be used in a medical environment. Therefore, our nitrile exam gloves range from 3-5 mm in thickness. Our gloves are thick enough...

How do I safely remove exam gloves?

It is very important that when removing exam gloves, the process is completed safely to avoid the transfer of bloodborne pathogens, hazardous chemicals, or other soils that may exist on used exam gloves. Follow the steps below to safely remove and dispose...

Was PlatinumCode sold or did it merge with another company?

No. Our company has not been sold, nor have we merged with another company. In fact, ownership has not changed since we were founded in 1990.

How does the name change to Caresfield impact customers?

The impact of our name change to our customers is minimal. We simply ask that you change our company name, web address, and employee email address in your system. Our legal name is Caresfield, LLC and our web and email domain is caresfield.com. Everything...

How do I prevent the barcode or text on my label from smudging due to hand sanitizer use?

Our most commonly used labels are available in an alcohol resistant option so that the print will not smudge or turn black when contacted with alcohol, hand sanitizer, or moisture. These labels are commonly used in the Pharmacy Department and other areas...

How do I select the correct size of tourniquet for my pediatric patient?

The appropriate tourniquet length should be selected to fit the circumference of the limb that the blood draw is being performed on. To ensure that enough extra material remains to properly tie the tourniquet, select a tourniquet that is at least two...

How do I place an order?

We strive to make your ordering experience as simple as possible, so we offer five easy options to place an order: Online: Visit caresfield.com and select Login at the top of the page. Log in to your account or complete the form to Create an Account...

How do I request a sample?

You can request a sample by filling out our online request form, calling Customer Service at 952-890-7100 (Option 1), or contacting your sales representative. Please include any specific requirements or the manufacturer and part number for the product...

How do you wrap an ankle with a cohesive bandage?
How do I change my password?

You can change your account password by logging into your account and following these steps: Click ‘My Account' Select ‘Change Password’ under the Contact Information section If you know your current password, enter your Current Password and New...

When do you ship your orders?

Orders placed for stock items will ship out the same day if placed by 2:00 PM CST or, if placed after 2:00 PM CST, will ship the following business day from our MN headquarters or one of our warehouses. For customized products, specific lead times will...

What is the difference between an exam glove which is "chemo rated" and one that is "not chemo rated”?

The handling of chemotherapy agents presents a cytoxic risk so workers are advised to use medical gloves which have been

How are medical/exam gloves regulated by the FDA?

Currently, all gloves which are sold as "medical" gloves in the United States must undergo testing. Normally, medical gloves must be approved as a Class 1 device by the FDA. However, during times of critical supply chain disruption, such as during the...

What is the difference between an exam glove and a general-purpose glove?

Generally speaking, medical grade gloves over a level of protection needed for use in hospitals for non-surgical use or when there is a risk of infection transmission, for example, if the healthcare worker risks coming into contact with bodily fluids...

What size exam glove do I need?

Finding the right fit in an exam glove is crucial to the wearers ability to function safely whilst wearing the gloves. This is especially important in a medical setting where there is 0 margin for error. A glove that fits too tightly can result in hand...

What are the recommended standard alert wristband colors that the AHA recommends?

In 2008, the American Hospital Association (AHA) requested that all US hospitals standardize the color of their patient wristbands to ensure safer care practices. The AHA recommends the adoption of the following three wristband colors and meanings: ...

How do I know if my blood bank labels are compliant?

We’ve put together a little checklist that might help with ensuring your blood bank is compliant with FDA standards. For more information on blood bank labeling compliance, see our blog post...

How can I determine if I need to make printer or software changes to use Caresfield labels or ID bands?

The best way to determine this is to send us a physical sample or a picture with dimensions of the label or wristband you are currently using. This allows our team to match the current item with a “drop-in” replacement and, in most cases, avoid any changes...

How can I be sure Caresfield labels will fit our printers, especially if there are very slight UOM differences?

Start by identifying your printer make and model. Every manufacturer provides “Printer Specification Sheets” like this one, that have been created to help end users identify the specifications of their printer and the labels that should be used with it...

How can I determine if any kind of label is compatible with a certain printer (e.g. Zebra®)?

See answer to “How can we be sure Caresfield labels will fit our printers, especially if there are very slight UOM differences?” When providing the specifications of your printer to our team, be sure to note whether the printer is Thermal Transfer or Direct Thermal capable, so we can best identify which labels you should use...

How can I determine if a label is compatible with a certain EHR system?

The EHR/HIS, LIS, or PIS software system is a one-way transmission and it doesn’t know or care what labels are in the printer. Our labels are compatible with all the major printer brands such as Zebra, Datamax®, etc. Do you have additional questions...

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